THE BANKS ASSOCIATION OF TURKEY
The public announcement about fake websites targeting the credit card customers (31 December 2010)
Recently, fake internet sites have been created by using the names of The Banks Association of Turkey and the member banks of the association which state that customers can learn their credit card debts. The Banks Association of Turkey and the member banks have no connection with these fake websites aiming to deceive the credit card holders. Necessary legal processes against these fake websites have been initiated.
Since these attempts with fraudulent intent continue, it has been found necessary to provide information to the public once again in addition to the announcements made on 29 September 2010 and 3 November 2010.
The only place from where the credit card holders can get information including their credit card debt amounts in a secure manner is the institutions allocated such credit cards to them. It is not possible to get accurate and safe information from any other channel or any other website apart from these institutions.
The websites found through a “search engine” to learn the card debt amounts should not be relied on and not to enter credit card personal information (card number, password, security information) to such websites is of great importance for avoiding fraudulent actions.
Respectfully submitted,
Yours sincerely,
The Banks Association of Turkey
The public announcement about the use of bank customers as an intermediary for transferring proceeds obtained through internet fraud to abroad
(12 December 2005)
Recently, there appear to have certain cases where the bank customers are used as an intermediary to transfer proceeds obtained through internet fraud actions to overseas. For this reason, it has been decided to make the following announcement:
It has been identified that the bank customers are contacted through sevaral chat pages over the internet, electronic mails or “certain web sites created with fraudulent intent” where the customers’ bank account details (branch name, account number, etc.) are requested by claiming various reasons and they are asked to act as an intermediary for the fund transfers to be made to the oversea accounts.
The funds from other accounts are transferred to the customer accounts captured by these tactics through the fraud actions conducted over the internet. Afterwards, the customers are asked to transfer the funds credited to their accounts to the designated accounts or individuals. In such a situation, the bank customers have unwittingly participated in fraudulent activities.
In order to prevent this type of fraud activities and not to participate in/be part of fraud, it is of great importance to pay attention to the following issues:
- Account information (branch name, account number, etc.) must not be disclosed to people met on the internet.
- If you get money into your account from people you do not know, you must inform the bank immediately without conducting any transaction on this money.
- Any intermediation request made to transfer money abroad or another account, against a certain commission, money or any other reason are likely to have fraudulent intent. If you face with such a case, you must inform the bank as soon as possible before conducting any transaction.
Respectfully submitted to the information of public,
Yours sincerely,
The Banks Association of Turkey
The public announcement about the viruses aiming to capture personal information
(10 February 2006)
An extremely dangerous virus (a torpig derivative) has been identified lately which aims to capture private information of the internet banking users, such as the user code, pin number, password, security question, etc.
The information of the customers are captured by this virus installed to the computers of the bank customers of which they use to login to the internet banking. In order for customers not to get affected from this virus, it is of great importance to pay attention to the following issues:
- When conducting transactions online, if there is an appearance or statement in the transaction page different than the previous connections, you must contact with the bank without conducting any transaction.
- Do not enter at an unsecure web site and do not download any file by using this site.
- E-mails sent from unknown addresses/contacts must be deleted before opening and if possible, certain precautions must be taken to block this type of e-mails.
- Security updates of the software programs used in the computers must be downloaded.
- Antivirus programs must be used and regularly updated.
- Personal firewall software products must be used.
- "anti-spyware" software programs must be used against spyware that penetrates in and obtains personal information from the computer.
If you use the internet banking; it is recommended to read the bank’s security information in its internet page carefully for the security of your computer and your passwords.
Respectfully submitted to the information of public,
Yours sincerely,
The Banks Association of Turkey
