Privacy Policy


    You can visit the pages of TEB’s website, get information about our products and services, read our reports provided on such pages,andget benefit from our human resources and other detailed services without disclosing any personal information.

    If you provide any of your personal information, such information will not be shared with any third person or entity without your prior knowledge or consent or unless being legally required. Such information will be protected under our highest safety and confidentiality standards.

    If you do not wish to receive any information from our bank via communication channels such as short messages (SMS), e-mails, etc.; you may simply inform us by calling 0 850 2000666 TEB Telephone Banking or by sending a free SMS containing the text “IPTAL” (“Cancel” in English) to 2941 by using your mobile phone.

    The information provided in our website has been prepared in accordance with the applicable laws; and any possible amendments or changes in such laws, tax rates and practices may affect the accuracy of such information. This information is provided only for enabling the investors to take their own investment decisions; and is absolutely not construed either as an offer or as an investment advice.

    TEB will not be responsible for any direct or indirect damages or expenses which may arise as a result of any error, disruption, delay in information flow, computer virus, line and/or system breakdown during the use of our website.

    TEB provides links and pointers to other websites managed by third parties. TEB does not control the contents of such websites and TEB does not provide any guarantee against any possible damages which may arise from the use of such sites.

    The copyrights of any and all information and materials provided in our website and the copyrights of editing these information and material are owned by TEB. Our bank reserves any and all copyrights, registered trademarks, patents, intellectual and other property rights related to the information and materials included in our website. No person/entity can use any specific part of our website in another website or create a link of another website in our website without taking prior written consent of our Bank.

    All domestic and foreign market tables and charts provided in our website have been received from the third parties and institutions from which services are received in the related areas; and only prepared for providing general information without TEB’s seek to derive any material benefit. We do not guarantee the accuracy of the domestic and foreign market tables and charts provided on our website; and such information is not provided to derive a specific income. Therefore, TEB is not responsible for the errors or deficiencies in the tables and charts containing domestic and foreign market data, or for any direct or indirect pecuniary/non-pecuniary damages and expenses that may arise due to the errors or deficiencies in the transactions based on these tables and charts as provided in this site and for any losses and expenses whatsoever that may be suffered by third parties in respect thereof.

    Besides the information required to be received from its customers, TEB collects only the information it deems necessary to provide the best service and product it has targeted.

    In order to protect the confidentiality of the personal information that we collect from our customers, TEB maintains its system infrastructure and internet services at the highest reliable level. As per the Banking Law, we provide services in accordance with the principles of diligence, commitment, impartiality and privacy. In order to provide efficient, high-quality banking services in line with your needs, we process some information obtained from our customers except for any case of legal requirements.  However, regarding such information, we do not share the information that can be characterized as personal data with any third person, entity or institution unless there is a legal requirement or the data subject’s prior express consent.

    Our Bank is a Data Controller under the Law no. 6698 on Protection of Personal Data; and according to the Article 11, you can apply to our Bank through our call center or our branches and use your rights listed below from April 7, 2016 onward:


    • to learn whether any personal data are being processed or not;
    • to request information about processing if any personal data has been processed;
    • to learn the purpose of processing of the personal data and whether such data is being processed in line with its collection purposes or not;
    • to learn the third persons to whom the personal data are transferred domestically or abroad;
    • to request for correction of personal data in case such data being processed deficiently or incorrect;
    • to request the erasure or destruction of personal data;
    • to request the notice of correction, erasure or destruction made on the personal data, to the third parties to whom such personal data are transferred;
    • to object against the results that may arise against the related person, through analyzing the processed data exclusively via automatic systems;
    • to claim for indemnification of any damage incurred as a consequence of illegal processing of personal data.


    As per our applicable laws*, Banks are legally required to retain the records and documents associated with the transactions performed with their customers, for a period of 10 years*. In case of your request for erasure or destruction of your personal data, this request will be complied at the end of the 10-year period mentioned above. During this period, your personal data will not be processed by our Bank, or shared with any 3rd parties except for any requirements arising from national and international laws, regulations and agreements; and you will not be contacted for promotion or marketing of any product.

    If you would like to receive more information about our privacy policy, you can contact us via our call center and our branches any time desired.

     *Article 76 of the Banking Law no. 5411 and Article 17 of the Regulation on the Procedures and Principles for Accounting Practices of the Banks and Retention of the Documents.

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