1. Which of my cards should I use to benefit from the Advance Miles Program?
Except Business Cards, all TEB Bonus and TEB Worldcards can benefit from Advance Miles program.
2. Through which channels I can make Advance Miles usage?
To use your Advance Miles, all you need to do is to call TEB Travel Line.
3. Through which channels I can make Advance Miles inquiry?
You can inquire your Advance Miles by calling 0850 200 0 666 TEB Phone Branch and through TEB Internet Branch.
4. Can I continue to use my miles (bonuses) accumulated in my TEB Platinum Card as 3 times valuable?
Yes. You can continue to use your standard miles (bonuses) accumulated in your TEB platinum Card as 3 times valuable. (The miles (Bonuses) earned from Extra Bonus campaigns cannot be redeemed as 3 times valuable).
5. Are supplementary card expenditures included in primary card expenditures?
Yes. Expenditures made by supplementary card are included in the primary card’s statement.
6. How shall the advance miles be transferred in case of the replacement of lost cards and Bonus promotions?
In case of the replacement of lost cards and Bonus Promotions, the spending commitment on the old card shall be automatically transferred to the new card.
7. Which transactions are not included in the Advance Miles Promise?
EFT from Credit Card transactionsa and Bonus/Worldpoint usages are not included in Advance Miles Promise.
8. Are my Advance Miles also cancelled when the card is closed?
If you have another valid TEB Card other than your closed card, then your Advance Miles Promise shall be transferred to your valid other card. If you do not have a valid another card, then the remaining amount of the Advance Miles shall be reflected with a 10% penalty fee.
9. I have 2 Advance Miles promise. Can I use new Advance Miles on the day I completed the required spending amount?
You can use new Advance Miles the day after the day you completed the required spending amount.
10. If I cancel my spending commitment to use Advance Miles, how soon after the cancellation of my spending commitment can I place an Advance Miles instruction?
You can place your Advance Miles instruction on the same day after the cancellation of your spending commitment.
11. Are Advance Miles extended depending on the card limit?
Yes. Advance Miles are extended depending on the card limit. For instance; when a customer who holds 2 credit cards with TL 5.000 and TL 10.000 limits calls for his/her card with TL 5.000 limit, he/she can place a spending commitment only up to TL 40.000.