2015 ANNUAL REPORT
ACTIVITIES FOR WHICH SUPPORT SERVICES ARE RECEIVED AND SUPPLIERS
COMPANY TITLE |
SCOPE OF SUPPORT SERVICES TAKEN |
EXPLANATION OF THE SERVICE |
|---|---|---|
| RM ARŞİV YÖNETİM HİZMETLERİ TİC. A.Ş. | ARCHIVES | ARCHIVES SERVICE AGREEMENT |
| SONOKLİK İLETİŞİM HİZMETLERİ VE TİCARET A.Ş. | INFORMATION SYSTEMS | AUTOMATIC EXTERNAL CALL SERVICE |
| IBM GLOBAL SERVICES İŞ VE TEKN. HİZM. TİC. LTD. ŞTİ. | INFORMATION SYSTEMS | EMERGENCY SITUATION SERVICES |
| SUPERONLINE ULUSLARARASI ELEKTRONİK BİLGİLENDİRME VE HBR. HİZ. A.Ş. | INFORMATION SYSTEMS | ELECTRONIC COMMUNICATION SERVICE FRAMEWORK AGREEMENT |
| CALLPEX ÇAGRI MERKEZİ VE MÜŞTERİ HİZMETLERİ A.Ş. | CALL CENTER | UPDATE ADDRESS SEARCH SERVICE |
| CMC İLETİŞİM BİLGİSAYAR REKLAM VE DANIŞMANLIK HİZMETLERİ SAN. TİC. A.Ş. | CALL CENTER | EXTERNAL CALL AND TELEMARKETING SERVICE |
| PRONET GÜVENLİK HİZMETLERİ ANONİM ŞİRKETİ | SECURITY | OFF SITE ATM ALARM SYSTEMS LEASING AND SERVICE AGREEMENT |
| TEPE SAVUNMA VE GÜVENLİK SİSTEMLERİ SAN. A.Ş. | SECURITY | PRIVATE SAFETY AGREEMENT |
| SECURITAS GÜVENLİK HİZMETLERİ ANONİM ŞİRKETİ | SECURITY | PRIVATE SAFETY AGREEMENT |
| PRONET GÜVENLİK HİZMETLERİ ANONİM ŞİRKETİ | SECURITY | ALARM MONITORING CENTRE SUBSCRIPTION AGREEMENT |
| E-KART ELEKTRONİK KART SİSTEMLERİ SAN. VE TİC. A.Ş. | CREDIT CARD PURCHASES | PURCHASING CREDIT CARD PLASTIC AND CHIP AGREEMENT |
| PROVUS BİLİŞİM HİZMETLERİ ANONİM ŞİRKETİ | CREDIT CARD PURCHASES | PURCHASING CREDIT CARD PLASTIC AND CHIP AGREEMENT |
| FU GAYRIMENKUL YATIRIM DANIŞMANLIK A.Ş. | OPERATIONAL SERVICES | SERVICE AGREEMENT REGARDING MORTGAGE PROCESSES |
| PROVUS BİLİŞİM HİZMETLERİ ANONİM ŞİRKETİ | OPERASYONEL HİZMETLER | PRINTING AND ENVELOPING AGREEMENT |
| GROUP 4 SECURITAS GÜVENLİK HİZMETLERİ ANONİM ŞİRKETİ | OPERATIONAL SERVICES | CASH TRANSPORT SERVICES |
| COLLECTION PLATFORM YAZILIM VE DANIŞMANLIK A.Ş | OPERATIONAL SERVICES | LEGAL PROSECUTION COLLECTION SEARCH |
| ASSECO SEE TEKNOLOJİ A.Ş. | OPERATIONAL SERVICES | CYBER POS SERVICES AGREEMENT |
| BANTAŞ NAKİT VE KIYMETLİ MAL TAŞIMA GÜVENLİK HİZM. A.Ş. | OPERATIONAL SERVICES | T.C. CENTRAL BANK CASH WITHDRAWL AGREEMENT |
| GÜZEL SANATLAR ÇEK BASIM LTD. ŞTİ. | OPERATIONAL SERVICES | CHEQUE PRINTING SERVICES AGREEMENT |
| BANTAŞ NAKİT VE KIYMETLİ MAL TAŞIMA GÜVENL. HİZM. A.Ş. | OPERATIONAL SERVICES | SECURITIES TRANSPORTATION, PROCESS AND PUTTING IN SAFE SERVICES AGREEMENT |
| BANTAŞ NAKİT VE KIYMETLİ MAL TAŞIMA GÜVENL. HİZM. A.Ş. | OPERATIONAL SERVICES | ATM SERVICES AGREEMENT |
| PLASTİKKART AKILLI KART İLETİŞİM SİSTEMLERİ SAN. VE TİC. A.Ş. | OPERATIONAL SERVICES | CARD PERSONALIZATION AGREEMENT |
| KURYE NET MOTORLU KURYECİLİK VE DAĞITIM HİZMETLERİ A.Ş. | OPERATIONAL SERVICES | COMMODITY DELIVERY AGREEMENT |
| RM ARŞİV YÖNETİM HİZMETLERİ TİC. A.Ş. | OPERATIONAL SERVICES | SCAN DATA ENTRY OUTSOURCINGG |
| IPOTEKA GAYRIMENKUL YATIRIM DANIŞMANLIK ANONİM ŞİRKETİ | OPERATIONAL SERVICES | SERVICE AGREEMENT REGARDING MORTGAGE PROCESSES |
| UZ GAYRİMENKUL YATIRIM DANIŞMANLIK A.Ş. | OPERATIONAL SERVICES | SERVICE AGREEMENT REGARDING MORTGAGE PROCESSES |
| PTT GENEL MÜDÜRLÜGÜ ANKARA PTT BAŞMÜDÜRLÜGÜ | OPERATIONAL SERVICES | LOAN APPLICATION AND PAY BACK FROM POST OFFICES |
| KONUT KREDİSİ COM TR DANIŞMANLIK A.Ş. | OPERATIONAL SERVICES | MEDIATOR AGREEMENT |
| İNNOVA BİLİŞİM ÇÖZÜMLERİ A.Ş. | OPERATIONAL SERVICES | COMPANY OPERATION CENTER SERVICE AGREEMENT |
| ASSECO SEE TEKNOLOJİ A.Ş. | OPERATIONAL SERVICES | IVN SYSTEM TECHNICAL MAINTENANCE AGREEMENT |
| KEYTORC TEKNOLOJİ HİZMETLERİ VE DANIŞMANLIK SAN. TİC. LTD. ŞTİ. | OPERATIONAL SERVICES | TEST CONSULTANCY SERVICE AGREEMENT |
| MT BİLGİ TEKNOLOJİLERİ VE DIŞ TİCARET A.Ş. KARBİL YAZILIM VE BİLİŞİM TEKNOLOJİLERİ TİC. LTD. ŞTİ. | OPERATIONAL SERVICES | CASH REGISTER POS AGREEMENT |
| HUGIN YAZILIM TEKNOLOJİLERİ A.Ş. | OPERATIONAL SERVICES | PAYMENT REGISTRATION EQUIPMENT SERVICE AGREEMENT |
| R2 SERVİS ELEKTRİK ELEKTRONİK VE BİLGİSAYAR TEKNOLOJİLERİ SANAYİ VE TİCARET A.Ş. | OPERATIONAL SERVICES | PAYMENT REGISTRATION EQUIPMENT SERVICE AGREEMENT |
| ARÇELİK A.Ş. | OPERATIONAL SERVICES | CASH REGISTER POS SLA AREA SERVICE AGREEMENT |
| NETAŞ TELEKOMÜNİKASYON A.Ş. | OPERATIONAL SERVICES | NETWORK MAINTENANCE AGREEMENT |
| PROVUS BİLİŞİM HİZMETLERİ ANONİM ŞİRKETİ | OPERATIONAL SERVICES | PAYPAL DEBIT CARD BIN SUPPLY AND SERVICE AGREEMENT |
| AKTİF İLETİ VE KURYE HİZMETLERİ ANONİM ŞİRKETİ | OPERATIONAL SERVICES | COMMODITY DELIVERY AGREEMENT |
| AKTİF İLETİ VE KURYE HİZMETLERİ ANONİM ŞİRKETİ | OPERATIONAL SERVICES | COURIER SERVICES UNDER ROBIN PROJECT |
| HOBİM DİGİTAL ELEKTRONİK HİZMETLER A.Ş. | OPERATIONAL SERVICES | PURCHASING CREDIT CARD EXTRACT PRINTING AND ENVELOPING SERVICE |
| KARTNET BİLGİSAYAR SAN. VE TİC. LTD. ŞTİ. | OPERATIONAL SERVICES | POS NETWORK MAINTENANCE AGREEMENT |
| AUSTRIA CARD TURKEY KART OPERASYONLARI A.Ş. | OPERATIONAL SERVICES | PERSONALIZATION OF CARDS WITH CHIP AND MAGNETIC STRIPES |
| VERİFON ELEKTRONİK VE DANIŞMANLIK LTD. ŞTİ. | OPERATIONAL SERVICES | POS REMOTE INSTALL AGREEMENT |
| NCR BİLİŞİM SİSTEMLERİ LTD. ŞTİ. | OPERATIONAL SERVICES | ATM HARDWARE-SOFTWARE MAINTENANCE AND REPAIRING SERVICES AGREEMENT |
| İNGENİCO ÖDEME SİSTEM ÇÖZÜMLERİ A.Ş. | OPERATIONAL SERVICES | CASH REGISTER MACHINES - FIELD SERVICES |
| KARTNET BİLGİSAYAR SAN. VE TİC. LTD. ŞTİ. | OPERATIONAL SERVICES | CAPv 2.1 MAINTENANCE AND REPAIRING SERVICES AGREEMENT |
| CALLPEX ÇAĞRI MERKEZİ VE MÜŞTERİ HİZMETLERİ A.Ş. | MARKETING | EXTERNAL CALL, CREDIT CARD SALES AND MARKETING |
| ATP TİCARİ BİLGİSAYAR AĞI VE ELEKTRİK GÜÇ KAYNAKLARI ÜRT. PAZ. TİC. | SOFTWARE | MAINTENANCE AND DEVELOPMENT AGREEMENT |
| PROJE ENERJİ MÜH. SİS. ÜRT. DAN. VE TİC. ŞTİ. | SOFTWARE | CASH MANAGEMENT SOFTWARE SUPPORT SERVICES |
| KEY INTERNET HİZM. BİLG. YAZ. DON. MÜH. MÜS. SAN VE TİC. LTD. ŞTİ. | SOFTWARE | EXPERT SOFTWARE AGREEMENT |
| UCS BİLİŞİM SİSTEMLERİ LTD. ŞTİ. | SOFTWARE | INTERACTION TRACKER SOFTWARE PROCUREMENT AGREEMENT |
| MATRİKS BİLGİ DAĞITIM HİZ. A.Ş. | SOFTWARE | TEB PRIVATE BANKING IPAD APPLICATION |
| KEYSOFT YAZILIM HİZMETLERİ TİC. A.Ş. | SOFTWARE | HYPERION SOFTWARE LICENCE AND MAINTENANCE AGREEMENT |
| 3-D BİLİŞİM TEKNOLOJİLERİ DANIŞMANLIK VE TEKNİK SERVİS LTD. ŞTİ. | SOFTWARE | NICE SOUND RECORDING MAINTENANCE AGREEMENT |
| MOR TEKNOLOJİ YAZILIM İLETİŞİM BİLİŞİM DANIŞMANLIK VE ENERJİ SAN. TİC. LTD. ŞTİ. | SOFTWARE | T.C. CENTRAL BANK INTERFACE SYSTEM INTEGRATION AND MAINTENANCE SUPPORT SYSTEM |
| RISK YAZILIM TEKNOLOJİLERI SAN. EĞ.TİC.LTD.ŞTİ | SOFTWARE | MARKET RISK REPORTING MODULE AGREEMENT |
| EKSİ BİR ARTI BİR YAZILIM DANIŞ. SAN. VE TİC. A.Ş. | SOFTWARE | BRANCH CASH OPTIMIZATION SOFTWARE RENTAL AGREEMENT |
| FOREKS BİLGİ İLETİŞİM MERKEZLERİ A.Ş. | SOFTWARE | SERVICE FACILITATOR AGREEMENT |
| BT BİLGİ TEKNOLOJİLERİ BİLGİSAYAR YAZILIM HİZMETLERİ İTHALAT VE İHRACAT PAZARLAMA SANAYİ VE TİC. LTD. | SOFTWARE | SERVICE DESK PROJECT AND LICENCE AGREEMENT |
| VERİSOFT BİLGİ İŞLEM TİC. VE SAN. A.Ş. | SOFTWARE | TEB POS MACHINE SOFTWARE IMPLEMENTATION ON CASH REGISTER MACHINES AGREEMENT |
| İŞ ZEKASI YAZILIM DANIŞMANLIK HİZMETLERİ TİCARET A.Ş. | SOFTWARE | REAL/ACTUAL TIME CAMPAIGN MANAGEMENT PROGRAM AGREEMENT |
| FINANCIAL ENGINEERING ASSOCIATES A.Ş. | SOFTWARE | FINALYSE SOFTWARE AGREEMENT |
| D.T.P. BİLGİ İŞLEM İLETİŞİM VE TİCARET LTD. ŞTİ. | SOFTWARE | E-INVOICE PROJECT |
| KİBELE İLETİŞİM SİSTEM VE SERVİSLERİ TİC. LTD. ŞTİ. | SOFTWARE | HARDWARE AND MAINTENANCE AGREEMENT |
| OBSS BİLİŞİM BİLGİSAYAR HİZMETLERİ DANIŞMANLIK SANAYİ VE TİCARET LİMİTED ŞİRKETİ | SOFTWARE | TRANSFORMATION OF CURRENT FORMS INTO JAVA TECHNOLOGIES PROJECTS |
| BDH BİLİŞİM DESTEK HİZM. SAN. VE TİC. A.Ş. | SOFTWARE | HR OUTSOURCING |
| TÜRKKEP KAYITLI ELEKTRONİK POSTA HİZM. SAN. VE TİC. A. Ş. | SOFTWARE | REGISTERED E-MAIL LICENCING SERVICES |
| İSEMARKET BİLGİSAYAR YAZILIM VE DANIŞMANLIK LİMİTED ŞİRKETİ | SOFTWARE | SECURE ACCESS PROGRAM FOR INTERNET BRANCH SOFTWARE AND MAINTENANCE SERVICES |
| RİSK YAZILIM TEKNOLOJİLERİ LİMİTED ŞİRKETİ | SOFTWARE (BANKING) | RISKTURK SOFTWARE, PROCUREMENT, WARANTEE S AND MAINTENANCE AGREEMENT |
| INNOVA BİLİŞİM ÇÖZÜMLERİ A.Ş. | SOFTWARE (BANKING) | ADAPTORS USED IN COLLECTION AGENCY AND MAINTENANCE AGREEMENT |
| ETCBASE YAZILIM VE BİLİŞİM TEKNOLOJİLERİ A.Ş. | SOFTWARE (BANKING) | LEGAL PROSECUTION SYSTEM AGREEMENT |
| INFINA YAZILIM A.Ş. | SOFTWARE (BANKING) | FİNBASE CUSTODY SYSTEM AND PROJECT AGREEMENT |
| ECZACIBAŞI BİLİŞİM SAN. TİC. A.Ş. | SOFTWARE (BANKING) | ELECTRONIC FORECLOSURE MANAGEMENT SYSTEM SOFTWARE LICENCE AGREEMENT |
| ERETİM BİLGİSAYAR HİZMETLERİ VE DANIŞMANLIK LTD. ŞTİ. | SOFTWARE (BANKING) | CAMPAIGN MANAGEMENT TOOL LICENCE AND IMPLEMENTATION AGREEMENT |
| MOR TEKNOLOJİ YAZILIM İLETİŞİM BİLİŞİM DANIŞMANLIK VE ENERJİ SAN. TİC. LTD. ŞTİ. | SOFTWARE (BANKING) | EFT2/EMKT INTERFACE SOFTWARE AND MAINTENANCE AGREEMENT |
| ECZACIBAŞI BİLİŞİM SAN. TİC. A.Ş. | SOFTWARE (BANKING) | EBIFLOW PAYMENT ORDER SYSTEM LICENCE AND SERVICE AGREEMENT |
| ECZACIBAŞI BİLİŞİM SAN. TİC. A.Ş. | SOFTWARE (BANKING) | MOBILINK MAINTENANCE AGREEMENT |
| FİNENKSUS BİLİŞİM ÇÖZÜMLERİ TİCARET A.Ş. | SOFTWARE (BANKING) | SWIFT ALLIANCE SYSTEM SILVER YEARLY MAINTENANCE AGREEMENT |
| MATRİKS MOBİL YAZILIM ÜRÜNLERİ A.Ş. | SOFTWARE (BANKING) | MOBILE PRACTICE DEVELOPMENT AND MAINTENANCE AGREEMENT |
| POZİTRON YAZILIM ANONİM ŞİRKETİ | SOFTWARE (BANKING) | POZİTRON MOBILE BANKING AGREEMENT |
| GENOM BİLİŞİM TEKNOLOJİLERI DANIŞMANLIK VE TİC. A.Ş. | SOFTWARE (OTHER) | HUMAN RESOURCES UPDATE AND TELEPHONE SUPPORT SERVICE |
| BNP PARIBAS SECURITIES SERVICES | SOFTWARE (OTHER) | ABS CUSTODY SOFTWARE AGREEMENT |
| WINCOR NIXDORF BİLGİSAYAR SİSTEMLERİ A.Ş. | SOFTWARE (OTHER) | SOFTWARE MAINTENANCE AGREEMENT |
| DATA MARKET BİLGİ HİZ. LTD. ŞTİ. | SOFTWARE (OTHER) | OUTSOURCE SERVICE PURCHASE |
| KORA INTERNET TEKNOLOJİLERİ VE VERİTABANI ÇÖZÜMLERİ SAN. VE TİC. LTD. ŞTİ. | SOFTWARE (OTHER) | INFORMATION TECHNOLOGY SERVICE AGREEMENT |
| GAİA BİLGİ SİSTEMLERİ SAN. VE TİC. LTD. ŞTİ | SOFTWARE (OTHER) | INFORMATION TECHNOLOGY SERVICE AGREEMENT |
| BNP PARIBAS | SOFTWARE (OTHER) | CORTEX SOFTWARE LICENCE AGREEMENT |
| SİSTAŞ SAYISAL İLETİŞİM SAN. VE TİC. A.Ş. | SOFTWARE | GVP MAINTENANCE AGREEMENT |
| SİSTAŞ SAYISAL İLETİŞİM SAN. VE TİC. A.Ş. | SOFTWARE | VOICE-SIGNATURE AND VOICE-GUIDE AGREEMENT FOR CALL CENTER |