Do not waste time trying to reach the technical information needed by your company; let us deliver you the information.
Public Accountancy Information Line
TEB SME Support Line is rendered through contracted public accounting and advisory firms. Information services related to financial issues carried out in the workplace are provided. You can receive free answers to your questions on issues such as information on tax legislation, issuance of tax declarations, general ledger book-keeping, procedures applied when establishing a company, transfer operations, filing/writing a petition to tax offices, etc.
EU Funds Information Line
You can easily receive all kind of information you would like to know related to EU Funds free of charge through this line. You can get advice from subject matter experts on issues such as the configuration of EU Funds, projects and project-writing techniques.
Customs Legislation Information Line
Information is provided again free of charge on issues about import, export, transit and transhipment customs procedures, warehouse services, bonded and non-bonded warehousing, free-zone procedures, inward and outward processing permits and information support is available about the prevailing legislation, laws and related regulations.
Foreign Trade Legislation Information Line
The service is rendered free of charge in order to enable SMEs overcome the problems they face in the banking practices related to import and export legislation.
Gold Banking Information Line
Gold Banking Information Line is a unique service to our customers operating in the jewellery industry. It provides information about the procedures need to be performed by the companies wishing to use a gold loan, open a gold deposit-account. Information concerning documentation needed for loan application, how will the repayments be made, collateral types, to whom the gold deposit-account is opened, documents required for opening a gold account, terms and interest rates, etc. can also be obtained free of charge.
Agricultural Banking Information Line
It is a special line for our farmers and provides free information on Agricultural Banking services rendered by TEB. Information about our various products ranging from Harmancard, agricultural installment loans, dairy farming loans, beekeeping loans to vegetable crops insurance, poultry insurance can be obtained through this line.
Leasing Information Line
It provides service on all subjects SMEs need information related to leasing. The service for the information you wish to know about leasing is rendered on weekdays during business hours (09:00 – 18:00).
Factoring Information Line
It provides service on all subjects SMEs need information related to factoring. The service for the information you wish to know about factoring is rendered on weekdays during business hours (09:00 – 18:00).
Insurance Information Line
This is the information line through which SMEs can share all type of their demands concerning the problems they may face related to issues such as sector risk assessments, determination of insurance needs and their existing insurances and can also receive answers to their questions. Industry-specific insurance solutions are provided through this service. In addition to the information support being supplied in relation to the appropriate insurance products and coverages by identifying the existing risks of SMEs; insurance proposals are also prepared and submitted within this service scope.
Quality Certificates Information Line
This is the information line through which SMEs can find an answer to all their questions related to quality,quality certificates and certification processes.
Corporate Social Responsibility Information Line
Corporate Social Responsibility (CSR) can be defined as the treatment of a company's internal and external stakeholders in an “ethically” and in a “responsible” manner, and making and implementing decisions in this direction. This line provides free information about issues such as who could be these stakeholders, what are the universal values for acting in an “ethical” and “responsible” manner, global importance of CSR, to what extend companies’ CSR approaches are effective in the world trade, what can companies do to develop themselves in the field of CSR.
Employer Information Line
This service provides information to the company owners about all type of issues they want to learn with respect to their workplaces and/or employees. Information on employee rights under the new labour act, procedures required for employing and making layoffs, things that need to be done to increase employee motivation, training and seminars information, how a job-advertisement should be published when hiring new employees, making a curriculum-vitae (CV)-based pre-evaluation as to the qualifications sought in the employee selection, wage and salary information according to the position and the industries under the existing market conditions, procedures for preparation of payroll, framework for the calculation of notice and severance payments, under what circumstances a warning letter should be issued, employee vacation rights and days, and information related to social security premiums shall be delivered by the subject-matter experts (experienced human resources experts, personnel and administrative affairs responsibles).
Training Advisory Information Line
It is a service rendered in connection with the issues like the content, place, fee, etc. of domestic and foreign seminars and training programs demanded in accordance with the business objectives related to the activity fields of SMEs. The training demands of the person with respect to his/her professional training life are evaluated and a national and international training advisory service that most suitable to his/her desires is provided. Within the scope of this service, information is given about the organizations that provide computer training programs (AutoCAD, Microshop, programing, Excel and Access), validity periods of the certificates, scope of the programs, their fees, things to be considered when selecting a language school, the most popular language schools, whether the language school to be selected is suitable for the person’s character, hobbies, areas of interest, financial capability.
Congress and Exhibitions Information Line
It is the line that provides information about the dates of sectoral congress, exhibition and organizations both in national and international level in relation to SMEs’ areas of activity.