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Home page / Retail Banking / Things To Be Careful
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Things To Be Careful
Points you need to be careful about while using your TEB Credit Card
Be careful not to let your credit card spending exceed your income.
If you pay your credit card debt on the deadline, your credit card will be become a tool that helps you with your shopping and payments. If you shop the day following the account fraction date, you will have 40 days to pay for those items.
When you are unable to make payments, please apply to your bank in order to make a feasible payment plan.
Cash advance interests are applied on the day advance is taken and accumulates until the payment is made. That is why, you should first pay the cash advance debt. Do not wait for your bill to arrive to pay your cash advance debt.
Try to pay at least the minimum payment required. You can order automated payment for minimum payment. Please make sure you have adequate amounts in your account on the day of payment.
Try not to exceed your limit. Otherwise, you may have to pay excess limit fees.
USD will be charged for shopping abroad. If USD debt is not paid on the deadline, your debt will be converted to YTL with the rate of the day and cash advance interest rates will be applied.
There might be delays in delivering your bill due to postal malfunction. You can learn about your debt from ATMs, TEB Telephone Branch, TEB Internet Branch, e-mail bills, and SMS.
USD will be charged for plane tickets purchased from foreign airlines in Turkey. This is required by international credit regulations.
Sign the signature slot behind your credit card immediately.
Do not note down your card password anywhere.
Do not create a password that can be guessed by those who know you.
Do not share your card number and your password to any third party including TEB employees.
Do not lend your card to anyone.
Refuse any offers of assistance while making transactions on the ATM.
If your card gets stuck at the ATM, do not re-enter your password. Call TEB Phone Branch at 444 0 666 or apply to the closest branch.
Make sure you get your card back from the cashier after you are done shopping.
Keep your receipts until you receive the bill and compare them to the items in the bill.
Our virtual card "i-card" is safe to use for online or phone shopping. Use your main card on sites whose safety you are certain about.
Do not share your password online.
Immediately call TEB Phone Branch at 444 0 666 in case you lose your card or it is stolen.
Destroy the cards you are not planning to use instead of carrying them with you or hiding them somewhere.
Inform the TEB Phone Branch at 444 0 666 of any address changes.
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