Make use of free "TEB Immediate Help Service" by using your TEB Credit Card!

Whenever you call 444 0 666 TEB Telephone Banking, TEB will be immediately at your service. Don't forget it!

Technical Assistance Immediately At Your Service!

When your car fails to work or remains inoperative for any reason, immediately call TEB for a tow truck.

· If your car cannot be repaired within 24 hours, TEB organizes your travel from the place of incident to your home or destination. Your expenses up to 100 USD are paid. Your car is towed to the nearest repair shop in that location. Expenses in excess of the limit and the spare part costs are borne and paid by the subscriber. The driver must be named as the car owner in the license. In case of a blown out tire, dispatch of a tow truck is uncovered. In addition, gasoline costs and bridge and motorway tolls and cars older than 10 years at the time of breakdown and failures caused by lack of maintenance are also uncovered.

· If the failure cannot be repaired in the same day and you want to be accommodated, your accommodation costs for maximum 2 nights in a 3 or 4-star hotel, room and breakfast included, will be paid. You will be taken to home if you are not fit for travel due to sickness or injury. Air or bus ticket, a taxi or a rent-a-car of 1600 cc for a period of 24 hours will be provided to you. If the return travel distance is more than 500 km, air ticket will be provided for return travel, except for lack of an airport in the vicinity or unavailability of air ticket.

Home Assistance Immediately At Your Service!

Is there a problem in your plumbing?

Is your glass broken?

Are you locked out?

Immediately call TEB.

A repairman or plumber will arrive soon.

Immediately call TEB when you lose your key or in case of emergencies such as glass breakage or plumbing or electricity problems at home.

• A plumber or locksmith will be sent to you. Our telephone numbers for the needed persons (plumber, electrician, locksmith, glassworker, painter) will be given.
• Your expenses up to 50 USD for 3 times a year are paid. However, costs of locks, keys, glasses and materials used for connection of the power source (lamp, socket, wall plug, fluorescent, etc.) and all electrical tools are uncovered. Breakage of a glass by the persons at home or due to air flow and draft are also uncovered. 
• If a person living at your home gets sick, a doctor or an ambulance is sent. Ambulance service is chargeable over changing rates according to the regional conditions. In case you demand a doctor or ambulance to your house, you must consider the intensity of traffic in that direction.
• This service takes care of health of both mother and her baby after birth. It is chargeable over the then-current rates.
• Nurse is sent to your house. This service is chargeable over the by-then current rates.

Medical Assistance Immediately At Your Service!

Call 444 0 666 for all health-related issues. Freely take information from experienced doctors.

• Your questions are answered with the help of experienced doctors.
• If your hospitalization period exceeds 7 days, and if you do not have any companion, transport costs of a relative are paid. Transport costs within Turkey are not subject to any limit, while the maximum limit abroad is 500 United States Dollars.
• If your period of staying away from home due to injury or sickness is stretched, your accommodation costs are paid. Accommodation in a 3 or 4-star hotel (room & breakfast) for maximum 5 nights.
• If you wish to return home, your return travel at the best conditions available will be organized. Transport costs within Turkey are not subject to any limits, while the maximum limit abroad is 500 United States Dollars. This service is a continuation of the service referred to in the preceding paragraph.
• If you have to travel with a companion due to sickness or injury, the return travel costs of your companion will also be paid. Transport costs within Turkey are not subject to any limit, while the maximum limit abroad is 500 United States Dollars.
• While you are on travel, if any damages occur at home due to theft, forcing of doors and windows open, fire or explosion, TEB pays your transport and return travel costs to home. Your urgent and required messages are transmitted to the persons at home.
• All medical costs and expenses of any type or kind are uncovered.

Additional Assistance Immediately At Your Service!

By your TEB Credit Card, you can use information and booking services for air, bus, train and ferryboat travels, and delivery of tickets to your address and gift and flower dispatch services free of charge. Immediately call 444 0 666!

Call TEB if you wish to get information about ticket booking services or free ticket delivery at your address, or hotel, restaurant and café reservations, or embassy and consulate transactions, or delivery of gifts and flowers to your beloveds, or what to do in case of loss of your identity card, or information about your scheduled destinations before taking a trip, or whenever you do not know where to call.

• TEB pays for the cargo courier service for delivery of the demanded service to you.
• Cost of products (air ticket, gift, flower) is uncovered.
• Ticket service is valid for bus, train and ferryboat ticket reservations and deliveries.

* TEB Immediate Help Services are valid for persons all over the world, and for vehicles and houses only in Turkey.